|
Please be advised that We only ship to the United States. We don't ship International. For customers in Canada, please email the Sales Department before placing an order.
Shipping Options and Rates:
Fast Ecomical and Secured:
This is the default shipping option.
FREE Standard Shipping on all items
Federal Express
Standard Overnight (by 3PM, later for rural)
2 Day Air
Express Saver (3 Day)
UPS Ground
Delivery Commitment: Day-definite delivery typically in one to five days
All orders placed after 3 p.m. Eastern Time are process the next business day.
All orders placed Friday after 4 p.m. will be process on Monday. This includes orders placed during the weekends (Sat. and Sun.)
In order to calculate accurate shipping charges for FedEx and UPS Ground, please login into your account with us.
1). Add items of interest to the shopping cart.
2). Click to 'Check Out'.
3). Fill out Ship To Information.
4). Click on 'Submit' button.
5). Next screen that comes up will have a list of shipping options.
Please Note: All of these steps are done before the actual payment for the order is required. Therefore, by completing these steps you do not place your order yet. In order to complete the order a credit card information fields must be completed and form submitted for processing.
Please contact us for any of your shipping inquiries.
RETURN POLICY
All Sales Should be Considered Final. Returns will only be accepted under the following conditions:
- If you have not opened the box, you can return the product to us for refund, credit or replacement within 15 days, no questions asked.
You must return the product to us undamaged AND in perfect condition. The product must be unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. Damaged and/or incomplete products are subject to restocking fees of from 15% to 50%. In cases of major damage or abuse, the product may be refused.
Please note: Shipping charges are NOT refundable
To avoid costly returns, check the System Requirements for each title. Be sure you have at least all of the system requirements before ordering. If there are any questions, please contact us before you order.
In cases of return, you must obtain an RMA number prior to returning the product. Email Sales Department with Your Name, Your Order Number (invoice number on your invoice), the title of the product, and the specific problem you have encountered. Products returned without an RMA number will not be accepted and a credit will not be issued.
If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you. Email Sales Department for a replacement shipment. We will include a prepaid return mailer in your replacement shipment that you can use to return the incorrect product to us.
|
